If both local and remote participants hear the voice of a remote participant repeated with a delay after they speak, this is an echo. Follow the steps below to remove this echo.
- Have each remote participant mute their microphones one at a time.
- If echo goes away when one person is muted, it means that their echo canceller isn’t working. Have them disconnect and reconnect to the video conference call.
- If problem persists, have that remote participant put on headphones for your conference call.