I don’t see my Owl in the Nearby Owls screen of the app on my Android device

If you do not see your Owl in the Nearby Owls screen of the app, follow the steps below.

1. Only one person can connect to the Meeting Owl at a time. Ensure there is nobody else connected to your Meeting Owl.
2. Plug your power adapter into your Owl, and then plug it into the wall. Wait until Owl's eyes stop pulsing and you hear a hoot. If Owl's eyes do not pulse while it is booting up, contact Owl Labs Support.
3. Ensure your mobile device has Bluetooth(r) turned on.
• If prompted by the app to enable Bluetooth, select Enable.
• When prompted to turn on Bluetooth, select Allow.
4. If you are using Android 6.0 and above, Android requires location services to be turned on in order to discover Bluetooth devices.
   1. You will be prompted to grant location access. Select OK.
   2. Select Allow to allow Meeting Owl to access your device’s location.
   1. At the prompt to turn on location services, select Go to Settings.
   2. At the top of the screen, switch location services to On.
   3. Hit the ◄ back arrow on your device to return to the app.
• If location services is already on:
• If location services is off:
5. If you do not see your Owl in the Nearby Owls list, close the app, reopen and check again.
6. If problem persists, unplug your Owl’s power adapter for 10 seconds, and plug back in.
7. Reopen app and check the Nearby Owls list again.