If no video appears after selecting Meeting Owl as your camera, please try the following.
- Reinitiate the USB connection. Unplug the USB cable from your computer. Look at the base of the Owl and plug the USB cable back in. You should see red and blue lights flash.
- If not, reboot the Owl. Unplug Owl’s power for 10 seconds and plug it back in.
- If the lights flash when you plug in the USB cable, you may need to unplug and replug the USB cable a few times for the video to appear after selecting the Owl as your camera.
- Quit your video conferencing platform, reopen and rejoin the call.
- If you are using a browser based platform, quit your browser, reopen and rejoin the call.