If your remote participants are hearing audio drop outs, or if the volume is lowering and raising, try the following:
- Check your software version and update your software if you are out of date. Software version 220.127.116.11 may have this issue.
- You may have a bad connection on your call. Try having local and remote participants disconnect and reconnect to the video conference call.
- You may have a bad network connection. If using Wi-Fi, try changing the Wi-Fi network of your conference call computer, or switching to ethernet.
- Try changing video conferencing platforms. Some platforms have gain control that will cause the volume to go up and down as it searches for a proper level