This article applies to the Meeting Owl and the Meeting Owl Pro.
The Owl will not be able to connect to a WPA/WPA2 Enterprise network. If you have a WPA/WA2 Enterprise network, please see if your IT department can create a subnetwork for IoT devices like the Owl to live on. If you cannot create a subnetwork, please use mobile refresh to update your Owl’s software. This is our method for customers who can’t get their Owls on Wi-Fi to update their Owl’s software.