Troubleshooting
Meeting Owl troubleshooting help.
- My Meeting Owl says, “To get started, please download the Meeting Owl App to your phone”
- I don’t see a login or password field when trying to connect to my captive portal
- Magic link says "Token Expired" on iOS device
- I can’t enter my username in the app when connecting to Wi-Fi
- My Owl’s software won’t update
- I’m hearing audio dropouts out of my Owl’s speaker
- How do I turn off double talk detection?
- Owl's video is focusing on my TV monitor
- My Owl's video does not focus on the active participant
- My Meeting Owl says "Download the Meeting Owl App on your Phone"
- I can't select my Owl as my Audio device
- Audio is dropping out for remote participants
- My Meeting Owl's USB cable falls out
- Owl's buttons are not working
- How to record Meeting Owl audio in Audacity
- How to take a screenshot of the Owl's camera output on Windows
- How to take a screenshot of the Owl's video output on a Mac
- I’m hearing distortion or static through Owl’s speaker when a remote participant is talking
- Meeting Owl’s video is cropped in Skype for Business
- Meeting Owl's video is cropped in GoToMeeting
- Uninstalling and Reinstalling your in-box Windows drivers
- My Owl’s name is not displayed in the Analytics tab of the Meeting Owl app.
- Can someone still see my company’s Meeting Analytics if they have left the company?
- My work email domain does not match the email domain of the Meeting Owl’s purchaser. How do I view my company’s Meeting Analytics?
- The email domain of our Meeting Owl’s purchaser is not unique. How do I see our Meeting Analytics?
- Remote participants are hearing constant background noise
- How to turn on noise suppression on the Meeting Owl
- Meeting Owl’s speaker output goes up and down
- Owl’s speaker sounds garbled
- There is a lag in Meeting Owl's Speaker Spotlight performance