Troubleshooting
Meeting Owl troubleshooting help.
- I can't select the Meeting Owl as my video device
- Remote participants are hearing constant background noise
- How to turn on noise suppression on the Meeting Owl
- Meeting Owl’s speaker output lowers when there is background noise in the room with the Owl
- Owl’s speaker sounds garbled or choppy
- I don’t see my Owl in the Nearby Owls screen of the app on my Android device
- I don’t see my Owl in the Nearby Owls screen of the app on my iOS device
- Meeting Owl’s Stage is slow to switch to the active speaker, or gets stuck in one spot
- Optimizing your Meeting Owl for Skype for Business
- Remote participant hears garbled or choppy audio when someone is speaking into the Owl
- I can’t select Meeting Owl in my video conferencing platform
- Video does not appear after selecting Meeting Owl as my camera
- Meeting Owl’s audio and video disconnect mid-call
- Meeting Owl’s audio disconnects mid-meeting
- Meeting Owl’s video disconnects mid-meeting
- Meeting Owl app says “This Owl is not connected to Wi-Fi. Tap here to fix.”
- Remote participants do not hear any audio when someone is speaking into the Owl
- Testing your Owl’s microphone on your computer
- I’m hearing reverb through Owl’s speaker when a remote participant speaks
- Remote participant hears reverb when someone in the room with the Owl speaks
- I can’t hear any audio coming from Owl’s speaker
- Testing your Owl’s speaker output on your computer
- No audio is coming out of Meeting Owl’s speaker in Google Meet
- My Owl’s speaker is too quiet
- My Owl’s speaker is making a high frequency tinny sound when a remote participant is speaking
- Owl’s speaker sounds muffled
- Remote participant’s audio is muffled
- Remote participants can’t hear the participants who are in the room with the Owl
- Remote participant hears feedback when someone is speaking into the Owl
- I don’t see my Owl in the Nearby Owls screen of the app on my Android device